The Neurotic Traveler Can Rely On an Armory Against Their Fears

By WENDY BOUNDS
THE WALL STREET JOURNAL INTERACTIVE EDITION
November 26, 1999

 

With his conservative suits, starched white shirts, and dilapidated litigation bag, attorney William J. Candee IV looks like any other business traveler. Except for one thing: He's takes a portable, head-enveloping smoke hood with him, too.

Shaped like a huge bubble with a protruding mouthpiece, the Evac-U8 hood is supposed to fend off poisonous smoke and high temperatures in the event of an airplane or hotel fire. He hasn't used one yet, but you never know. "I might look like an alien," says Mr. Candee of the $69 product. "But at least I'd be an alive alien."

Ever wonder what's tucked next to the shoehorns and toiletry bags in your fellow travelers' suitcases? These days, even some seasoned globe-trotters are hauling along some oddball gadgets, from electronic air purifiers that hang from your neck to ultraviolet flashlights that can spot germs and bed bugs on hotel sheets (using the same technology, according to one catalog, that "police use at crime scenes" to find dried body fluids.)

It's all part of the not-so-brave new world of neurotic travelers. Sure, some of these gadgets make you look, well, like a freak. But with tourism to unfamiliar countries soaring, and media coverage of travel disasters intensifying each year, many people figure they're better off safe than sorry. Their angst is fueled by the cottage industry that makes these gizmos.

Last year alone, for example, more than 40,000 Evac-U8 smoke hoods were sold world-wide, double from the year before. Travel Medicine Inc., a fledgling Northhampton, Mass., catalog concern, reports more than $1 million in annual revenue from products ranging from emergency dental kits to insect-repelling suits (called the "Bug Baffler"). And germ warfare isn't just the subject of international arms negotiations anymore; Magellan's International Travel Corp., which sells everything from a citrus-scented sanitizer to an "Urban Suburban" bacteria-filtering water bottle, expects revenue of $25 million from its catalog and Internet service -- a 45% gain from last year.

"I don't think you can be overly cautious when it comes to your own safety," says Jonathan Russell, an insurance and risk manager in Vancouver, British Columbia. Mr. Russell says he never travels without a battery-operated smoke alarm and sometimes even lugs a special door-stop alarm that he shoves under his hotel-room entrance; it emits a shrill siren if an intruder tries to get in. "It's a habit for me now when I travel," he says.

For $59, Katherine Braun, a bookstore operator in Exeter, N.H., recently ordered the "Silk DreamSack," which looks like an ordinary sleeping bag, after her skin kept "itching" from hotel sheets. She hauled the sack to Europe recently and slumbered in it solo for three weeks -- even as her husband dozed beside her in the regular sheets. "I had some reservations that I'd be looked upon as being a little prissy," concedes Ms. Braun. "But it's really quite nice and cozy."


Better Than Just Sitting There

Are these products really worth it? Indeed, do they even work? Well, at least some travel experts think they can't hurt, if only to ease people's fears about traveling to new regions. Overall, the number of Americans venturing overseas has soared 56% from a decade ago, sending travelers into regions where good medication and doctors aren't always available. Arnold Barnett, a Massachusetts Institute of Technology professor who has conducted studies about transportation safety, says that as long as these gadgets don't make people obsess about their hang-ups, they're better than "just sitting there and being scared."

But fighting germs, of course, is much more complicated then simply calming nerves. Bradley Connor, medical director of Travel Health Services New York, says no device can prevent travelers from catching colds from others. "Whether you catch something or not depends on the proximity of the sick individual to you," he says.

He'd get quite an argument, though, from Constance Stallings. The 67-year-old magazine copy editor blames germs circulating in the close quarters of planes for the respiratory infections she seemed to develop every time she flew. After trying dozens of nose ointments and moisturizers, she stumbled upon the personal Air Supply purifier from Magellan's. Now, she straps the black box around her neck every flight -- ignoring other gawking passengers -- and lets it blow air in her face throughout the flight. "I put it on right after the security checkpoint so I won't forget," says Ms. Stallings. "Haven't gotten sick once since using it."

In Lakewood, N.J., the maker of the "RestAssured" ultraviolet-light germ detector argues that the product has been truly effective in scoping out everything from food stains to dirt on hotel sheets. "Even the finer institutions do not readily change the bedspreads," says Joseph Schulman, founder of Mobility Solutions. The product works by illuminating contaminants in a range of hue and shapes. (Saliva comes out gray and circular.)


Surviving a Crash

Smoke hoods, meanwhile, have sparked their own high-level debate because so many plane accidents are survivable. Nearly 80% of fliers involved in life-threatening but potentially survivable accidents between 1983 and 1996 made it through alive, according to the National Transportation Safety Board. Smoke hoods can help the panicked flier "remain clear-headed and mobile to follow the evacuation route," says John Swann, Evac-U8 inventor.

The Federal Aviation Administration cautions, however, that too many passengers fumbling with smoke hoods could cause unnecessary delays during an evacuation. After mounting an extensive smoke-hood study several years ago, the Flight Safety Foundation, based in Alexandra, Va., found that just donning the hoods was "unbelievably difficult" in many cases, according to Roger Rozelle, the group's director of publications. Because some hoods are vacuum-packed, unpeeling them and getting them on your head presents "some real logistical problems," Mr. Rozelle says.

All this debating about these products, though, hasn't seemed to slow down sales. The Evac-U8 is one of the top 50 sellers out of 10,000 products for SkyMall Inc., whose catalogs can be found on most major domestic airlines. Stuart R. Rose, founder of Travel Medicine, says "We sell everything in the catalog," including a plethora of options for vacationers fearing medical mishaps. Its Family Spirit medical kit, for example, comes complete with 10 yards of adhesive tape, latex surgical gloves and oral rehydration salts. Yachters are encouraged to try the Marine Life-Pak, which throws in a stethoscope, five-shot skin stapler and blood-pressure cuff.

Never mind that the average traveler would have no clue what to do with a skin stapler: "This stuff is a form of insurance," Mr. Rose of Travel Medicine says. "There's a fear factor here."
Computer Alarm
When it comes to prevention, Michael D'Angelo thinks neurotic travelers will risk a little inconvenience or embarrassment. His Boston company, Lexent Technologies, recently launched its first product, iSpy, a $149.95 laptop theft-prevention device that requires owners to tote a special keychain. Should someone move the laptop, the keychain alerts the owner who then must decide whether to trigger another louder siren on the computer. "The alarm is quite loud," explains Mr. D'Angelo. "It's like a smoke detector, but more annoying."

Similarly, Magellan's hawks the Portable Pit Stop: biodegradable disposable urine bags for those who "can't wait" while on a long walking tour of, say, the Great Wall. "OK, well I wouldn't necessarily use everything we have to offer -- though in some areas there's a good reason," says Jack Kotowski, Magellan's marketing manager. "But thank God for America. We have the freedom to choose."

To assuage the paranoid and protect companies from liability if something happens to employees on the road, security agencies such as Control Risks Group specialize in guarding business travelers. Control Risks' clients pay as much as $10,000 for briefings and advice about international travel and what precautions to take. Founded in 1975, the company has opened five offices in the past five years and now operates bureaus in 14 countries.

"The globalization of business has sent more businesspeople, executives or consultants to countries where they would never have traveled before," says Bob Hoffmann, North American operations director for Control Risks. Many "are under the impression that it's like going from New York to Topeka."

His company advises clients about matters from kidnapping prevention to fire safety in hotels: no rooms above the Seventh floor, for instance. "Rescue equipment get can't up much further," Mr. Hoffmann says. On the advice of Control Risks, gold-mining company Placer Dome Inc. of Vancouver provides health packs -- complete with hypodermic needles and sutures -- to workers who request them.

But not all cautious travelers, of course, haul a suitcase of safety gear on their business trips. When she flies overseas, Lisbeth Barron, a senior managing director at Bear Stearns, tries the low-maintenance approach: She picks hotels whose staff can assign a good doctor -- just in case. (The Regent in Hong Kong: excellent. "I had the flu and they had me on my feet right away," she says. ) Another precaution: Toting spare antibiotics. "But I don't want people to think I'm a hypochondriac or anything," she says.